Reviews for Qwest Qwest Business
Qwest
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| Overall Rating | 2 | | | 4 total reviews. | | Sound Quality | 2 | | | Reliability | 2 | | | Customer Service | 1 | | | Features | 3 | | | Price | 2 | |
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Qwest - Voip Reviews and Voip Ratings |
Ratings
Posted: 07/31/2008
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Terrible Quality
Reviewed by: lwm
We just began qwest one flex plan and have basically had problems the whole time. Most have been the typical startup problems, but the worst one is the poor voice quality. We get significant calls with only one way audio (meaning you can hear the person on the other end but they can't hear you or vice versa). Qwest at first seemed keen to fix this, but as of late is just giving the excuse that they cannot reproduce it well enough to fix it. Obviously this is a deal killer, as our 'C' suite is almost embarrassed to answer their phones for fear of it being an important client. I just don't think the Qwest techs know enough about this stuff to really get a system up and working...their debugging seems to be limited to just checking the router for any errors and they know nothing about the Cisco equipment. I would go with someone else.
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Ratings
Posted: 05/29/2007
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worst service ever
Reviewed by: Anonymous
Qwest promises savings, but beware...your bill will not be correct, the prices will always be more than promised, customer service is terrible, coverage area stinks. I have nothing good to say about Qwest. It is a huge rip-off.
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Ratings
Posted: 12/01/2006
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where are my phones
Reviewed by: Anonymous
Servie was to be installed and operational by august 1.
T1 line installed about 2weeks late.
since then it has been a nightmare, phones are not ready, waiting on additional parts, wrong parts ordered, equipment needs to be configured. It has been one excuse after another as to why are system has not been installed.
it is now December, phones are now being installed. But wait there is more, ever since installation has started various people in the office and through VPN can no longer access our network and server.
The installers, while hard working and polite admitted that one had never done an installation like this and the other had only a little more experience. They spent a lot of time calling their tech support to do the installation.
Now I am paying a computer / network tech to resolve the other issues Qwest has created.
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Ratings
Posted: 04/03/2006
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Qwest OverPriced
Reviewed by: Anonymous
Quality poor and over priced compared to other vendors. Switched services after several months.
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